Dear Gehad,

Thank you for sharing your experience. We’re sorry to hear that your delivery did not go as smoothly as expected.

UPS occasionally collaborates with local partners to complete final deliveries in certain areas, which can sometimes cause slight delays. We truly regret the inconvenience and appreciate your patience.

We hope your order has now arrived safely, and we’ll be happy to assist you with anything you may need at info@visual-click.com

Have a good day!