Issues quickly resolved
Easy to access chat function on website. Had to wait a fair while for an agent but they resolved my issue within 2 minutes and heating is now working!
October 3, 2025
Unprompted review
Reply from Hive
Hi Fabienne,
We're happy to hear that our chat function was easily accessible and that we resolved your heating issue quickly. We appreciate your patience while waiting for an agent and thank you for the positive feedback!
Kind regards, Alan