Review of Samako Cleaning


Rated 1 out of 5 stars

I do not suggest for you to buy…

I do not suggest for you to buy products from this company. We bought 2 Samako products from a reseller -a steam cleaner and a stain cleaner. The steam cleaner's head for all the small attachments broke and the steam cleaning is unusable anymore. We tried to contact the reseller, but they sent the wrong parts tonus. It seems like the attachment which broke is not available and you're also not able to buy it online. It's an essential part and if it breaks, there your money go out of the window. I also contacted Samako directly - over phone and email. I sent to them all my personal information to send me the part, including pictures of the broken part and a description. On 15th of August they said the part is sent to me, while no part has arrived and I haven't received an email about a package being delivered to me neither. They also stopped answering my emails and now they also do not have a phone number for calling anymore.

October 3, 2025
Unprompted review

Reply from Samako Cleaning

Hi FLorans,

I am disappointed to read that you have had a bad experience with one of our resellers.

We inquired your contact info through trustpilot, but unfortunately you did not answer the request. We were hoping to be able to get in contact so we can get clearer information and potentially solve the problem.

Feel free to send us an e-mail on info@samako.nl so we can get in contact.

Wishing you a radiant day.

Love
Anna