Review of Next


Rated 1 out of 5 stars

Poor quality jewellery don’t waist your money as no cheap Purchases cosmetic jewellery to go to…

Purchased cosmetic jewellery to go to an event
First time on and bracelet was gone next time I looked
went into Next store to see if I had just got one with a dodgy claps they were all the same. I told the girl on the account that I am now paying on my account for a bracelet that is a very poor quality and the standard on the account was all the same. I am now paying for a bracelet as I can’t return as I don’t have it shocking and bad Service on reporting feedback I won’t be purchasing Next jewellery as the standards have went down be careful as everything seems to break.

September 25, 2025
Unprompted review

Reply from Next

Hi,

Thank you for your feedback, this is really disappointing to hear so we’d really like the opportunity to discuss this further with you.

Please drop us an email on we_are_listening@next.co.uk with a copy of this review and we’ll be in touch shortly.