Great experience and happy withe the product
The customer service experience was great with this purchase. The heater was a little delayed but Jordan kept me informed and updated as the process moved along. Jordan's response time was also super quick which was helpful.
I purchased the garden 8 person sauna with the Harvia Virta heater. The heater works great and the wireless options with the app make it super convenient. I regularly schedule sessions in the app so the sauna turns on automatically. Overall I'm very pleased with my purchase and would recommend redwood outdoors to anyone looking for a sauna.
Reply from Redwood Outdoors
Thank you for sharing such thoughtful feedback! We’re so glad to hear Jordan kept you updated and that your sauna setup with the Harvia Virta heater is working out so well. The wireless scheduling is definitely a game-changer for convenience, and it’s wonderful to know you’re making the most of it. We truly appreciate your recommendation and wish you many years of relaxation and enjoyment in your Garden sauna!