Review of Gusto


Rated 1 out of 5 stars

Gusto Sucks!!

I would put a 0 if I could. I had a disputed transaction that I trusted the fraud department to handle. Well wrong!! They couldn’t even do that right. After giving them all the information that they asked for. And then literally telling me multiple times through out the year that it takes months to get my money back from the bank. Instead of following through . They let my case slip through there fingers and blamed it on me . Saying that I didn’t give them the information that they asked for months ago . Complete waste of time. They are terrible. Damn I wish I didn’t have to use this crap app. A bunch of lazy liars.

October 1, 2025
Unprompted review

Reply from Gusto

Hi, Curtis. Our team has thoroughly reviewed your dispute, along with all the documentation you provided. Based on that review, the claim was denied, and the decision is final. We understand this isn’t the resolution you were hoping for, and we truly regret the frustration this may cause. At this point, the dispute process has been fully completed, and no further action can be taken.