As a celebration cake company, one would assume that delivering the cake on the arranged day was a pretty crucial part of the proposition. Apparently not. I ordered a cake for a 30th birthday party. On the day the delivery was due (for a party that evening), I phoned the company as I had not received notifcation of a delivery time. No answer so I left a message asking for a response but no-one called me back. I called 5 times back-to-back until someone answered. Joy (how ironic) checked the order and told me that the order didn't look like it had arrived with the courier so I wouldn't get it that day. The day of the party. With people all turning up at my house. I was simply offered a cancellation and refund. Spoilt the whole suprise. Beyond disappointed. DO NOT USE THIS COMPANY IF YOU WANT YOUR CAKE TO TURN UP ON THE RIGHT DAY!