Shame there is no ZERO stars.
Shame there is no ZERO stars.
I ordered items online on September 12th.
They were delivered on September 17th but the package was so badly damaged that I photographed it while the courier waited and then refused the package.
On September 19th I enquired about the package via the Stradivarius Whatsapp.
Eventually I was given a case number.
Since then- NOTHING.
I have chased and chased but I just get the same standard (mostly bot generated) response.
This company has nonexistant Customer Service.
So much for FAST fashion...
September 17, 2025
Unprompted review
Reply from Stradivarius