I had reason to call KC on 2 occasions recently. Firstly , my contract had ended , and I thought I was paying too much in comparison with other companies.
The advisor talked me through the options and we came to an arrangement that he thought would suit me at a much better price , and arranged for me to have a better router.
Hence 2nd call as I was struggling to connect it .
Second advisor, brilliant , talked me through every stage and got me connected.
Couldn’t fault either of the young men who helped me .