Ordered a selection of thyme plants for a new rockery. Delivery was delayed, so concerned for the condition of the plants. Sam got back to me straight away with an apology and an update. Plus re-assurance that all would be fine (they have tested the herbs in boxes for a week and had good results).

They were right - the plants looked very healthy and smelled lovely - even better now they're planted out. Will definitely be buying more from this company (they have an amazing range of different herbs).