Review of energyperformancecertificates.co.uk


Rated 3 out of 5 stars

Applied for a commercial property epc

Applied for a commercial property epc
Which was very steep in price than I thought . Had to pay because everywhere else was much the same !
Was hard to get hold of them after paying ,to find out when they were coming to do the job!. Unless you were paying again ! Got the certificate by email quickly after they arrived
Over all easy money for these company’s and the government should be managing this much better !!

September 9, 2025
Unprompted review

Reply from energyperformancecertificates.co.uk

Hi Robert,

I’m very sorry to hear about the difficulties you experienced — the delays in communication and uncertainty around your appointment are absolutely not the level of service we aim to provide. Please accept our sincere apologies for the frustration and inconvenience this caused.

Unfortunately, we’ve been unable to locate your order based on the information provided in your review. Could you please email us at info@propcert.co.uk
with your order details and property address so we can investigate this further and ensure any remaining issues are fully resolved?

Once again, I sincerely apologise for your experience. We truly appreciate you taking the time to bring this to our attention and giving us the opportunity to put things right.

Kind regards,
Hayley
Customer Service Manager
PropCert