On the 22/07/25 I bought a mattress 150cm Matt artisan indulgence cr medium whiter in Staples Corner shop. On the delivery the delivery people and I realised the mattress was at least 12 cm smaller than the bed.
I went back to the shop the sales person told me there were 2 kings size mattress the English king 140cm and European king 160cm and my bed was the European one. I felt very confused because in the website the measurement is 150cm exactly like my bad. So for the second time i had a delivery and now the mattress is to big because the sales person did not believe me the first mattress was smaller than 150 cm and changed to 160cm.Now on the 22th of September i spoke to customer service on the telephone and they told me they could not do anything and told to go back to the shop. I did exactly that and the person that sold me and change my order to a bigger size told me i was lying told me I asked to change the size to 160cm and left the table. So i paid £1898.99 for a king size mattress had two deliveries both wrong and was left without any support and called a liar.