Initially was really pleased with…
Initially was really pleased with service and the app. Travelling abroad it’s annoying having to amend your settings so your phone will work should just work automatically like on other networks and for past 2 months signal is very poor in Leeds area where calls drop disconnect or only have sos options that’s even with WiFi calling on too
Reply from SMARTY
Hi Sarah,
Thanks for sharing your feedback.
We’re glad you were pleased with SMARTY initially, but we’re sorry to hear about the issues you’ve experienced abroad and with coverage in Leeds.
We understand how frustrating it is to adjust settings and deal with dropped calls — reliable service is important. Coverage can vary by location, and we’re constantly working to improve it. We appreciate your patience and hope to restore a better experience for you soon.
Best wishes,
Louis
SMARTY