Excellent customer support and clear communication!
I recently had an issue with an unauthorized purchase on my Klarna account (order ACA96489333).
I contacted my bank, and they forwarded the dispute to Klarna. Klarna handled the situation quickly and professionally.
They notified me promptly that the matter had been resolved in my favor and clearly explained that no further action was required on my part.
I appreciated how transparent and straightforward their communication was, and the entire process was stress-free.
Also, Klarna’s support team showed efficiency, clarity, and professionalism, and I felt fully informed every step of the way.
Highly recommend their services!
September 25, 2025
Unprompted review
Reply from Klarna