Great company to deal with. No spamming but will call if there are special deals. Prices are good (for something that is going up in flames.) I’ve used them for coal which is compliant burns clean and very hot. I previously used local log suppliers that weren’t as reliable so started experimenting with other wood based products from a major mail order company and found that their Heat Logs are the best in my opinion. I’ve found buying them direct is a much cheaper option so I’ll be using them going forwards. I use the direct delivery service (you can buy from depots locally but I don’t drive) The drivers are great-will deliver to where you want and stack mine in my shed. Very friendly guys too!