Review of Sugarbabycare


Rated 1 out of 5 stars

Was “locked in to a subscription” that…

Was “locked in to a subscription” that I didn’t give consent for. I emailed, called and dm social media platforms for this company and got no response but marketing email/text and package sent email. Filed a dispute through my bank. I went through the order process again to see where this subscription would show up and magically you see a checkbox for “Save 10% more with automatic refills”. I know for a fact I wouldn’t had selected this cause I was given a text message with a code for 10% off on 1st time buys so I don’t need a subscription but Even under that subscription it says “Zero Commitment, cancel anytime”. Okay fine, there is an option to manage this subscription, so I click it and I’m taken to a log in account page. Now I know I couldn’t have did this cause I didn’t even make an account, gave no information, create a username or password, etc. After filling disputes and reporting this company, like magic I get a response, falsely accusing me of selecting the subscription and that it’s a 3months fulfillment!!!! What?!?!? And it has to go through the 3 months cycle before cancel!!!! What happened to “ZERO COMMITMENT, CANCEL ANYTIME”… I’m not accepting blame for something I know with proof that I didn’t consent to a subscription. I’m a 1st time buyer why would I lock myself into a product that I don’t know will work for my skin. This is crazy!!!!False Advertisement, Forced Subscription, Nonexistent Customer Service experience!

September 23, 2025
Unprompted review
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