I am extremely disappointed and frustrated with my recent experience as a business account holder with RBC. Unauthorized withdrawals totaling over $9,000 were made from my account without my consent or proper notification. Although the initial deposits were correctly made, RBC unilaterally debited these funds back without explaining the process or timeline. Despite multiple calls and even visiting a branch in person, RBC failed to communicate or resolve the issue promptly, contacting me only once after all the funds were withdrawn.

This gross mishandling not only caused severe financial distress but also led to my debit card account being overdrawn, significantly damaging my credit score unfairly. To make matters worse, the company responsible for paying my commission has refused to pay me again, claiming they never received the funds — further threatening my legitimate earnings.

RBC’s lack of transparency, accountability, and poor customer service has caused me immense inconvenience and hardship. I am calling on RBC to immediately return my funds, provide clear explanations, compensate for the damages caused, and implement real changes to prevent such damaging errors in the future. Until then, I strongly caution anyone considering banking with RBC to reconsider.

#RBCfail #BankingNightmare #CustomerDisservice