I used Gatwick Airport Parking Spaces recently and it was an absolute disaster from start to finish. I will never be using this company again and strongly advise others to stay well clear.

On our return, it took over 10 phone calls just to get through to someone. Then we had to wait more than 30 minutes to be picked up. When we finally got back to the parking lot, it was chaotic. There were only three staff members: one doing airport pickups, one retrieving cars, and one completely overwhelmed and ignoring the constantly ringing phone.

To make matters worse, when we got our car back, it was filthy clearly parked under a tree, covered in dust and debris. Then I noticed a deep scratch across the driver’s side wing mirror, like it had been scraped against something. Absolutely unacceptable.

This company is unprofessional, understaffed, and careless with customers' vehicles. I left angry and disappointed. Don’t make the same mistake choose a more reputable service.