Placed an order for 3 items; A shower tray, A glass screen and a shower column in APRIL 2025 with IPERCERAMICA Malta. When placing an order I was informed delivery in first TWO weeks of JUNE 2025.
Tray and Screen did eventually arrived in First week of AUGUST 2025 but without the Shower unit. After another 3 weeks, shower unit arrived only to find it was FAULTY. Company agreed to exchange it BUT REFUSED REFUND. It's now almost end of SEPTEMBER 2025 and still no delivery of an exchange shower unit. FIVE months WAITING for completion of 3 items ORDER.
FIVE MONTHS and still no Shower installed!!!
If IPERCERAMICA cannot deliver in time, can it at least REFUND my money BACK? What's STOPPING it???