Review of JCT600 Limited


Rated 1 out of 5 stars

Minimum wage staff

Minimum wage staff, minimum wage service, minimum wage attitude.

Common sense would dictate that if you have booking system for an MOT or Service appointment, you make sure you have the resources available to be able to accommodate said booking - or you just don't allow the customer to be able to book an MOT on that specific day.

It's pretty simple, really, but not according to the Legendary JCT600.

But then again, common sense these days is not so common. The term "common sense" should really be renamed "intellectually gifted" because there's a serious shortage of intelligent people in this country - especially when it comes to designing systems that supposedly give customers the best UX.

Booked a vehicle in for its annual MOT, & received a confirmation as you would expect.

I then received an email telling me "unfortunately we do not have any availability on that day".

Why tell me you do then?

You would have thought a bunch of fully-grown adults would have the foresight to NOT allow anyone to book their vehicle in for a MOT if there was no availability on the day the customer requests.

The fact that I had no response to the question as to why they allowed me to book my MOT on the day in question, speaks volumes.

The best part of this was when they offered me an alternative date, before stating that if this was not convenient, they will look for the closest possible date available. Considering how they handled the processing of my booking so far, what makes them think they have the intellectual capacity to check availability for any other future date?

I put this question to them as well.

Guess what?

Yup, crickets.

Says it all, doesn't it?

September 22, 2025
Unprompted review

Reply from JCT600 Limited

Good Afternoon

Thank you for your recent review and the comments regarding your experience. We are keen to investigate, should you wish to discuss further, please can you provide some additional information to myexperience@jct600.co.uk including which dealership you are referring to.


Thank you
Kind regards,
JCT600 Customer Care Team

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