I had a scammy experience with Glo Melanin!

I was charged a monthly subscription fees on Sept 17, that I know I opt out of, when I bought the lemon and turmeric lip LESS than a month ago (Aug 25). I reviewed their refund policy which state nothing pertinent other than contact the company by email. I contacted the company via email as instructed and received no response.
The store is operated under Shopify, who won’t allow you to dispute the charge until after 30 days has passed. So I reached out to the company on Facebook (where I found the ad) and the company responds by saying to contact them by email, which I already did, and they’re still ignoring me so I googled the Glo Melanin and saw that this is a common practice for this company
So I contacted my credit card company to dispute the charge.