Oh, no! Wrong size
I received a sweater in the wrong size, but I had deleted my confirmation email. I immediately contacted Naadam by email and received a prompt reply from Barbie, Customer Care Agent. She retrieved my order number and gave me instructions on how to proceed with returning the sweater for exchange. It was so easy!
September 18, 2025
Unprompted review
Reply from NAADAM
Hi Ellen,
Thank you for taking the time to share your NAADAM experience. We’re so glad Barbie was able to help quickly and make the return process easy for you. We’ll be sure to share your kind words with her!