Shocking service and failure to refund
If I could give zero stars I would. Wowcher’s bought and redeemed for 4 x vouchers to Marrakech. The holiday was not doable due to flight times unknown at time of purchase. Shocking service from The Travelmakers who were extremely pushy in trying to get me to change my plans. The hotel advertised not available. I started to get concerned so asked for a refund which was refused by The Travelmakers even though the T&C’s say I can. No communication from Wowcher after they asked me to confirm my email address and complete silence from The Travelmakers since I contested their WhatsApp message. I feel that both companies are a con. They currently have £550 of my money with no communication
September 18, 2025
Unprompted review
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