Excellent customer service from Mike, Branch Manager, who kept me up to date regularly with regard to a complicated issue around my car's braking system, which had led to an Mot fail. A lot of work and time was required but Mike and the team kept at it and were very mindful of limiting the cost to me. Always apologetic, though the issue was not of their making. Personable, helpful and customer orientated, I will be going back in to In and Out. Excellent.