This is the worst store I've ever had the pleasure dealing with. I ordered shopping online for between 7am-8am on the 19th September. My husband had a voicemail at 7am to say they had nobody coming this way until 2pm. At 4pm another voicemail to say there's no van coming this way at all. I called them to see what was going on and when I was put through to the actual store the man on the phone said I could cancel or collect. I am unable to collect so he said he would cancel it. 4 hours later I rang again as it still wasn't cancelled. They said this time they would have it cancelled within 1-2 hours. Woke up this morning to the app saying the order was delivered which it was not! Called again and they confirmed it was marked as delivered by the Bideford store when we have not received it! So now I've had to put in a "refund request" and have to go through a process as if I'm lying! All the while being down nearly £120 with no shopping to show for it. I honestly feel sick to my stomach I will never ever use Asda for shopping delivery again and I advise others to do the same if you want to actual receive your shopping or a refund when it doest arrive.