JA1 was awesome, super clear and very helpful

I took a new policy (moving from aviva) 10th September but today I was due to take my new car and sell my old

Things didn’t go as planned and was sale only

Have never sold a vehicle without buying a new, I wasn’t sure what I needed to do so spoke to JA1

Jake advised me of the process, I am still within my cooling off period
He also granted an extension (to ensure the policy didn’t automatically cancel) on the off chance my new vehicle turns up in the next 2 weeks

Super clear, super information - best service- as online chats can often be clunky and impersonal

Great service Josh (ja1)

I’m 100% on my next steps and options