Elderly in-laws 79 & 80 one who is very unsteady on her feet,
Now I get vandalism I get car accidents and also issues with the weather.
Now 3.30pm power went off at in-laws and about 1000 customers.
Now we thought that an elderly in-law had fallen.
So I rang no answer.
Wife rang no answer.
So I get a text saying that we know you’re a priority customer and the electric would be on at 5pm..
So I rang no help whatsoever was told electric would be on at 8 & 8.30pm…
No I got a text to say it would be on at 12 am.
So my in-laws has no heating no hot food. Not even a cuppa.
What sort of company is this.
At the minute it’s not a good one.
The time I’ve bought them some hot food and sorted a coffee it’s not on.
And what do you call priority customers because you don’t at knowledge anymone