Review of realmadhoney.com


Rated 1 out of 5 stars

One of the worst customer experiences

Update 24/09/25: I've been contacted by the company to ask that I modify my review - this is only fair. They have processed a full refund. Of course, this doesn't take away from the absolutely DEPLORABLE Customer Experince, in the interim. The fact that I was forced into asking for a refund speaks volumes about this company.

I've been promised product despatch 'by the end of the week' for about 3 weeks now. Firstly they 'ran out of inventory' with consignment 'stuck in customs'. Then I was told they're restocking and the fulfilment centre will need some time to process the incoming stock and updated the despatch ETA toward 'the end of' what is now this week.

Still nothing.

I think I've been scammed. There's no shortage of spam emails promoting yet more purchases but if these shysters think they're going to get *more* money out of me they're sadly mistaken.

Just left a very bitter taste in my mouth (pun not intended).

September 13, 2025
Unprompted review

Reply from realmadhoney.com

Hi there,

Thanks for your feedback — and we’re sorry for the repeated delays and the frustration caused.

Your order was placed during a pre-order period, as we were temporarily out of stock. Restocking took longer than expected due to customs clearance and fulfillment processing. The good news is that stock is now available again and your order is either already dispatched or scheduled to ship within the next couple of days.

You should receive a tracking email once it’s scanned by the carrier. If you haven’t seen this yet, please contact us at support@realmadhoney.com
or WhatsApp +1 (555) 786-9907, and we’ll resend the tracking details right away.

Thank you for your patience — we’re working hard to improve communication so this doesn’t happen again.

Warm regards,
The Real Mad Honey Team 🐝