Do not waste your time with these lot
Do not waste your time with these lot.
Went down to the Cannock dealership today, like the car however noticed the car needed a service (oil and filter) and new front set of tyres (around 2mm left).
All I want was the work to be done but refused.
Waited 20mins for sales guy to come back from him manager with the 'deal'. 'Deal' is only catered for them to upsale than for buyer. They didn't counter the issues in the 'deal' and we're happy for me to walk away, which I did and was good I did.
Customer service is very poor, they just want to ship cars, maximise on upsale.
Reply from Big Motoring World
Hi Mitesh,
We apologise for your disappointment with your visit to our Cannock branch.
However, all of our vehicles are subjected to an inspection prior to their placement on the forecourt. If the service light is illuminated, or if the car is showing signs of being due for a service whilst at our preparation centre, this would be carried out at that point.
We apologise for any disappointment that may have been caused.
Kindest Regards,
Big Motoring World