I just started playing on this site.
I won a pretty good sum.
I made sure to verify prior to playing for an easy redemption.
I hope it goes smooth.
I will update you all.

Update: my first redemption was super fast. It was in my account within hours.
I am now waiting on my second redemption this one for 2k. Let see how it goes.
I can say that customer service is not fast to respond.