Review of Castelli Cycling


Rated 2 out of 5 stars

Poor customer service

Castelli undoubtedly make good cycle clothing and I'm a big advocate. Buying from the Castelli website however has proven to be challenging because of their choice of courier and the courier's lack of communication. It's better to order through Saddleback, the UK distributer for castelli, as their service, delivery and communication is flawless. Try to contact Castelli customer services is impossible and I feel this is deliberately. They certainly are not there to help or be helpful.

September 1, 2025
Unprompted review

Reply from Castelli Cycling

customer,

We’re happy to hear you enjoy Castelli products! We’re sorry that the courier experience didn’t meet your expectations this time. For any questions or assistance with orders, our Customer Service team is always available via the contact form.

We’re always happy to support your ride!
The Castelli Cycling Team