Thank you for taking the time to leave your feedback. I’d like to clarify that we don’t manipulate or influence outcomes in any way. All Shuffle Originals are Provably Fair, meaning every result can be verified by you using our commitment scheme and SHA-256 hashing. This ensures outcomes are random and transparent.

Regarding the edge, it’s fixed and always displayed in the game settings so players know exactly what it is before playing. While we understand losing streaks can feel frustrating, the results are purely based on chance and not adjusted by us.

If you’d like, our team can walk you through how to independently verify your bets so you can see for yourself that the outcomes are fair.