Review of EconomyBookings


Rated 1 out of 5 stars

Warning - it feels like a scam

Warning

WARNING to potential users of Economy Bookings.
We have had a very poor and costly experience and their customer services team is unhelpful and unresponsive.
Almost to the stage where this feels like a scam.

In our experience, they use the cheapest suppliers they can in each location and that brings with it a real problem.
We used them in Sardinia in August and the rental company they used had the largest queue by far of all circa 20 rental firms at the airport.
As we stood in the two hour queue, we noticed that at least 75% of people got turned away with no car, causing a horrendous start to peoples holiday.
We were confident everything was in place for our booking having rented hundreds of cars over the years, however, they found a reason not to let us have the car. The reason was pathetic and not in their terms of business.
(I can explain the reason if people are interested).

We called economy bookings from the desk while being served, yet they weren’t able to help. They told us to email them.
We emailed them but they still said they can’t help.
We emailed them again and we have now heard nothing.
Very poor.
We have lost our sizeable deposit, we wasted 3 hours and had considerable stress at the airport and we had to hire another car direct from the airport at considerable expense.
It ruined the start of our holiday.

The moral of the story is to go direct to a well-known car company and perhaps pay a little bit more at the outset.

To Economy Bookings.
I have completed your form and chased you yet I am being ignored.

August 23, 2025
Unprompted review

Reply from EconomyBookings

It's unfortunate to hear about your experience, Mark. We understand how frustrating it can be to face such challenges during your trip, especially when it impacts the start of your holiday. While we strive to work with reliable suppliers, we appreciate your feedback regarding the service you received. If you would like to discuss this further or need assistance, please feel free to fill out our support form with your booking details so we can address your concerns directly.