Warning - it feels like a scam
Warning
WARNING to potential users of Economy Bookings.
We have had a very poor and costly experience and their customer services team is unhelpful and unresponsive.
Almost to the stage where this feels like a scam.
In our experience, they use the cheapest suppliers they can in each location and that brings with it a real problem.
We used them in Sardinia in August and the rental company they used had the largest queue by far of all circa 20 rental firms at the airport.
As we stood in the two hour queue, we noticed that at least 75% of people got turned away with no car, causing a horrendous start to peoples holiday.
We were confident everything was in place for our booking having rented hundreds of cars over the years, however, they found a reason not to let us have the car. The reason was pathetic and not in their terms of business.
(I can explain the reason if people are interested).
We called economy bookings from the desk while being served, yet they weren’t able to help. They told us to email them.
We emailed them but they still said they can’t help.
We emailed them again and we have now heard nothing.
Very poor.
We have lost our sizeable deposit, we wasted 3 hours and had considerable stress at the airport and we had to hire another car direct from the airport at considerable expense.
It ruined the start of our holiday.
The moral of the story is to go direct to a well-known car company and perhaps pay a little bit more at the outset.
To Economy Bookings.
I have completed your form and chased you yet I am being ignored.
Reply from EconomyBookings