Box was squashed almost flat
Box was squashed almost flat, plastic packaging also squashed flat and plants inside squashed flat. The taller of the plants had been squashed as the top of the box had also been squashed! My plants have suffered before with this courier but never as badly as this.
September 2, 2025
Reply from YouGarden
Jackie Aitken,
We're very sorry the plants and packaging arrived in poor condition. We appreciate you bringing this to our attention, and we'll investigate the delivery issues with the courier to prevent this damage from happening again.
Kind regards,
YouGarden Customer Service