Review of Big Motoring World - Cannock


Rated 1 out of 5 stars

NOT recommend for used card - Warning!

I had a very poor experience with this dealer. Shortly after purchasing a car from them, I discovered several faults that should have been identified and addressed before the sale. Instead of providing proper support, they were dismissive and slow to respond, leaving me to deal with the inconvenience and extra costs.

Buying a car should give peace of mind, but in this case, it has been nothing but stress and frustration. A dealer should take responsibility for what they sell, and that clearly hasn’t happened here. I would strongly advise others to be cautious and thoroughly check everything before buying from them.

September 8, 2025
Unprompted review

Reply from Big Motoring World

Hi Sushant,

Thank you for bringing this matter to our attention and expressing your dissatisfaction with the service you've received from Big Motoring World. We apologise for any inconvenience or frustration caused by the issues you've encountered with your car.

All of our vehicles are subjected to an inspection prior to their placement on the forecourt, however, they are all sold in a used condition and on occasion, faults can develop, often these are unforeseen and sudden.

I can see that our After-Sales team have booked in at our workshop on Thursday, 9th October. Please respond to the team's email if you require further assistance.

Kindest Regards,
Big Motoring World