Been waiting 4 months for an…
I have been waiting 4 months for an installation, abysmal customer communication. Stalling, and no interest to solve the issue despite questions. They need to revisit their customer journey as this is by design faulty. Issues still not solved and my time been wasted is still ongoing...
Reply from Evify
Hi Johan,
Thank you for sharing your feedback.
We are truly sorry for the long wait and the lack of clear communication – we fully understand your frustration. This is not the level of service we aim to deliver, and we will review this internally to improve our customer journey going forward.
That said, we’re glad to see that your installation is now booked and will soon be completed. We look forward to getting everything in place for you and making sure your solution works as intended.
If you have any further questions in the meantime, please don’t hesitate to reach out to us.
Josefin
Evify