Half order delivered
My original order was placed back in 5/24/25 and half of the order was delivered. When I called the facility to ask what happened, I was notified the remaining items would be shipped in July 2025. I left two message for the rep who made the sale/order with NO returned call. Now it is September and I still do not have the parts and my chandelier is 1/2 put together over my dining table! Very frustrating there has been absolutely NO contact from Lightopia.
Reply from Lightopia
Hello,
We regret to hear about the incomplete order and lack of communication. We apologize for the inconvenience caused by the delayed parts for your chandelier. We are looking into the matter to ensure the remaining items are shipped promptly. Thank you for bringing this to our attention.
The Lightopia Team