Prompt appointment
I contacted Neff customer service on the Saturday and was fortunate to get a cancellation for the following Tuesday. Excellent engineer, Richard. He was extremely professional and fixed the problem. He also took the time to explain exactly what he had done.
September 2, 2025
Reply from NEFF Home UK
Hello, thank you for taking the time to write your review.
We’re thrilled to hear that you were able to secure a prompt appointment and that Richard, our engineer, provided you with excellent service. It's wonderful that he was professional and took the time to explain what he had done. Your satisfaction is very important to us, and we truly appreciate your positive feedback.
Thank you again for your feedback,
Sam
NEFF Home Appliance Customer Service