Review of The Lettings Hub


Rated 1 out of 5 stars

I cancelled my rental application in…

I cancelled my rental application in favour of purchasing rather than renting.

The lettings hub have refused to delete my personal data after I withdrew, and now are ignoring my legal requests for a SAR and for my information to be removed from their systems. This is against GDPR and they have no legal right to retain my data especially as I have never rented property previously nor will I in the future.
Quite questionable actions, I do not trust companies who retain information with no legal grounds. I wonder who this information is bring shared with if they think they can ignore these requests. Legal action pending!
Delete my data now!

August 21, 2025
Unprompted review

Reply from The Lettings Hub

Good Morning,

Thank you for taking the time to leave your review. We are very sorry to hear that you are experiencing some issues with regards to your SAR & data records.

At The Lettings Hub, we take our data protection rights very seriously and we will be more than happy to fully investigate this for you.

Please email complaints@lettingshub.co.uk in the first instance, confirming your full name & reference number, and one of our dedicated support team will be more than happy to look into this for you.

Kind Regards,
The Lettings Hub

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