Review of Big Motoring World - Cannock


Rated 1 out of 5 stars

AVOID!

Brought a car in March, the day I had it the guy who sold me the car had to jump start it, I thought it could of been the case of it's been sat there for a some time. A week later I had broken down in the middle of nowhere due to the battery not starting. Called someone out and managed to get going again. Called the big motoring world ' service ' line and was booked for about 10 days later, within these 10 days I was sadly crashed into so when my car was due to go into be looked at my car was in for repair. Car was fine for a few months so completely forgot to rebook the appointment. Recently my battery has failed a numerous of times, big motoring world couldn't offer me an appointment till mid September so they booked me in elsewhere, I was happy and grateful. Car went in last Wednesday and I was told my battery was fine just needed a good charge, few days later the battery failed again, was straight back on the phone to service station and was booked in at the same independent garage again. A week later the battery is now faulty and requires a new one. I've had this car not even 6 months and they aren't willing to pay for the faulty battery that they sold the car with. Besides all this my car has the 36 month warranty, so moral of the story DO NOT BUY THE WARRANTY BECAUSE ITS A SCAM.

September 3, 2025
Unprompted review

Reply from Big Motoring World

Hi Alicia,

I am so sorry to hear about your concerns.

All of our vehicles are subjected to an inspection prior to their placement on the forecourt, however, they are all sold in a used condition and on occasion, faults can develop, often these are unforeseen and sudden.

Our warranty aims to cover unforeseen mechanical failures, but it doesn't extend to wear and tear components.

Unfortunately, we have been unable to locate your details, and we have yet to receive a response to our request for further information via Trustpilot.

Please get in touch at bigassist@bigmotoringworld.co.uk with further details including your vehicle registration so that we can look into this further.

Kindest regards,
Big Motoring World