Excellent customer service. I forgot once to add the free samples to my order, and they shipped those out separately! Great products, clean ingredients. Some worked well for me, the ones that didn't I gave to me mom and she was ecstatic saying she never experienced such amazing results. The peptide serums which I really wanted unfortunately would not absorb into my skin and just flaked and pilled, but my mom had amazing results. I love the Vitamin A serums, they do not irritate my sensitive skin. The Vitamin C (7%) is also amazing. Most Vitamin C serums irritate my skin but this one is great, no irritation and is also hydrating.