Truly was the #1 advocate and supporter of this product up until I began to have some battery life and connectivity issues. I was sad to learn that being outside of the warranty window left me no support other than to purchase another new product. After many attempts of troubleshooting for the battery life issue, I was left with hubs that no longer connected. If there is not a fix for out of date firmware or how to re-connect Bluetooth with the app, then the pumps appear to be useless to me. And as a full time working teacher, I do not have $500 to spend on another product, while also feeling panicked and desperate to use the pump that helped me continue BF my babies.
I wish I could reverse time and just simply make do with my battery issue to continue tracking and utilizing this product. Or hopeful they will initiate some sort of “buy back program” to utilize refurbished pumps in the future.