Total disappointment.
My parcel came on time, clearly marked "This way up" on all sides of the box, unfortunately the parcel has obviously been thrown around and the contents left in a complete mess, what a great pity for the suppliers and myself.
August 29, 2025
Reply from Yodel by InPost
Hi Dorothy,
Thank you for sharing your experience. We're sorry your parcel arrived in poor condition despite clear handling instructions, causing disappointment for both you and the supplier. Your feedback is helping us improve our service and care in transit.
Regards,
Team Yodel.