Didnt suit my two.
The smell, the texture and the colour..awful.
Dogs? They sniffed it and turned their heads.
I bought the trial pack, then I emailed Marleybones telling them that I wasn't interested in a subscription. Last night £186 had been taken out of my account for an order I didn't make!
Hopefully, they will stop the order and I can have my money back.
THIS REVIEW GOT MY MONEY BACK. Never be pushed into removing or rewriting your honest reviews.
Reply from Marleybones
Hi,
We’re really sorry to hear about your experience and the disappointment with your recent order. Please rest assured that whenever a customer encounters an issue, our team always aims to find the best possible resolution - regardless of any reviews left.
As Trustpilot accounts aren’t linked to customer accounts, we can’t connect a review directly to an order. That’s why we encourage customers to reach out to us at hello@marleybones.com, so we can look into things properly and get them resolved as quickly as possible.
Just to reassure you, your subscription is always within your control - you can cancel, pause, or adjust it anytime from your account. We also send reminders via email and SMS (if opted in) three days before each order to give you time to make any changes.
Marie