Very poor packaging
Very poor packaging, several items received have been burst open and spilling contents or damaged contents . Boxes arrive open as tape wasn’t adequate. The Evri courier has difficulty carrying them and always comments that the packaging is poor.
Use more tape on your packaging- simple.
Reply from zooplus.co.uk
Hi Me,
Thank you for taking the time to share your feedback. We're truly sorry for the inconvenience caused by the packaging issues and the condition in which your items arrived.
Please be assured that we are actively working to improve our packaging processes to ensure items are better protected during delivery.
Should you experience any further issues, please don’t hesitate to contact our support team so we can assist you promptly.
Thank you once again for helping us improve.