Often deliver to the wrong address or are outright lying as they claim "no one was home" even though I'm literally staring out of the window and have a Ring camera which was mysteriously not triggered.

Try to log complaints on their website and after wasting time filling out a form, it then throws up a server error message and asks you to do it again.

It's as if they are deliberately trolling people. I won't purchase products from firms who use Royal Mail.

Not only don't they deliver, they appear to deliberately troll you over it.