Bin not collected, made a complaint, was advised it was not put out which is a lie, look on website which says it was emptied which is a lie, I complained, had a response which is from a no reply email and customer service never put a name on the email so I don't know who I am dealing with and no accountability.
Raise another complaint they now class as a Service Request, who ever i have dealt with would not last 2 minutes in the private sector.