I ordered 3 shin guards and 2 ankle guards for my 6- and 11-year-olds. Shipping took forever, and once they arrived, my kids couldn’t even get them on or off without my help—and they hated how uncomfortable they felt. That’s fine, not every product works for everyone. But when I asked for a refund the SAME day it was delivered, I’ve now been stuck in a week-long back-and-forth (5 emails) with them refusing a full refund. Instead, they keep pushing me to keep the product with “offers” of 35%, 50%, now 75% off. My kids will not use these, and I don’t want to keep them.
Buyers in the USA beware: if it doesn’t fit or you don’t like it, getting your money back is nearly impossible.