Poor admin
Because I'd sold a couple of vehicles over a two year period Autotrader classed me as a trader. Took five days to amend wanted to advertise car over Aug Bank holiday missed the chance because of this!!
Reply from Autotrader UK
Hello Mark,
Thank you for leaving us this Trustpilot review.
We understand that your account being flagged as a trade account can be concerning.
We run a wide range of checks on all adverts posted to our site and are required to remain vigilant about trade sellers listing vehicles incorrectly within the private section.
As we are closely regulated by Trading Standards, we are required to check the cause of these flags to confirm the sale as genuine.
It's fantastic to see you've been able to resolve this by speaking with our Customer Security department.
If you'd like to discuss this further, please reply to the email we've sent you today.
Thank you,
Jordan.