Something is off with Petplanet.co.uk.
(all of my emails went unanswered)

I ordered in the past when we had pet rats and now we have ferrets I thought I'd trust pet planets reviews on the "Rat & Ferret Cage by PetPlanet".

Not only was this cage absolutely terrible and clearly designed in China by a blind person but to ask £199 for it is daylight robbery!

- The metal is terrible and SHARP in places.
-The ladders rarley stay in place, I have to cable tie them. Poor design.
-The short platforms are not stable at all and I woke one morning to a trapped ferret when it had fell down, same with the stupid bar lip around the platforms which feet get caught in - potential for broken legs!!
-The doors and locks are an absolute joke to say this is even "secure" I have to use a bungee cord on each platform to keep the doors closed.
There's much much more but this should suffice to make my point.

It is simply not fit for purpose and should be removed from sale under misrepresentation.

Following all this realisation after building the oddness start with a included A4 printed page about the company not accepting returns, which in the EU/UK US ILLEGAL for faulty or misrepresented products. Unfortunately we needed a suitable cage for our 3 new ferret babies so we stuck with the cage and moved on.

I then got an email to review the products I bought. I wrote a HONEST but negative review on this cage.... One week past then two and that review never displayed, having my own website I know behind the scenes reviews can be set to not display below X stars and it's disgusting practice if you do this.

Now after revisiting the site it seems like they've overhauled everything and no reviews or even my own account is available anymore... Which doesn't exactly fill me with confidence.

I won't trust this company again. Cage is now in storage until I figure out what to do with it.